The website creatora.be is published by BLSS SRL, whose registered office is located at Avenue du Cimetière de Bruxelles 6, 1140 Evere, Belgium (company/VAT number: BE 1033.123.442). BLSS SRL is the data controller for your personal data within the meaning of the General Data Protection Regulation (GDPR).
For any question regarding your data: info@creatora.be
When you visit the Site or place an order, we may collect: identification and contact data (first name, last name, email address, billing address), order data (products purchased, amount, date, assigned license key), payment data (processed directly by Shopify and its payment provider; we never have access to your full banking details), and technical data (IP address, browser type, pages visited, via cookies).
Your data is used to process and deliver your order (sending the product and license key), provide customer support, comply with our legal and accounting obligations, and improve the Site and, with your consent, measure the effectiveness of our marketing campaigns.
Depending on the case, the processing of your data is based on: performance of the sales contract, compliance with a legal obligation (accounting, VAT), our legitimate interest (security, fraud prevention), or your consent (marketing, non-essential cookies).
Your data may be shared with our technical service providers, strictly to the extent necessary for their role: Shopify (Shopify International Limited, Ireland) for the ordering and payment platform, Webflow, Inc. (United States) for site hosting, Keygen.sh for license key generation and verification, and FileMonk for automated delivery of the digital product by email.
These providers only use your data to perform the services they provide to us and are not authorized to use it for any other purpose.
The Site uses technical cookies necessary for its operation (cart, order session).
We may also, in the future, use audience measurement cookies and advertising pixels (for example Meta/Instagram, TikTok, Google) for statistical purposes and ad retargeting. These non-essential cookies will only be set after obtaining your explicit consent via the banner provided for this purpose, which you may withdraw at any time.
Some of our service providers (notably Webflow) are based in the United States. In such cases, the transfer of your data is governed by safeguards recognized by the European Commission (standard contractual clauses or equivalent).
Your data is kept for as long as necessary to manage your order, maintain the customer relationship, and comply with our legal obligations (including accounting obligations, generally 7 years in Belgium).
In accordance with the GDPR, you have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data. You may exercise these rights by writing to info@creatora.be.
You also have the right to lodge a complaint with the Belgian Data Protection Authority: autoriteprotectiondonnees.be
This policy may be updated. The date of the last update appears at the top of this page.
